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Managing digital transformation during a critical time

How Gloucestershire Hospitals NHS Foundation Trust managed its ED EPR go-live with minimal disruption

In July 2021, GHFT embarked upon a critical part of its ongoing digital transformation programme—the go-live of its Sunrise EPR in its emergency departments. This was even more challenging as the hospitals were still recovering from the huge pressures of the COVID-19 pandemic, including workforce shortages and increased demand. Despite this, through a successful and carefully managed change programme, GHFT effectively removed paper processes in its EDs overnight.

The trust has been able to record many quantifiable clinical, administrative, and patient benefits since go-live. From August 2021 to May 2022 across both ED sites, the EPR project enabled:


  • 116,538 patients to be noted in the EPR
  • 30,035 ambulance attendances to be logged in the EPR
  • 261,603 patient documents to be completed
  • 237,726 NEWS flowsheets to be completed
Client story about digital transformation featuring GHFT
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